Harvard Business School taught me many great lessons about delegation. Perhaps one of the greatest lessons I learned was from the study groups that formed organically at the start of each semester.

“Do you miss your daughter?”  This is not an inquiry, but rather a rhetorical question from anyone I pass who knows that my seventeen year old is travelling this summer through Vietnam, Cambodia, and Thailand.  

Should I admit that not only do I not miss her, I actually feel like I have found her.

Sales is arguably the most important part of any budding business.

For years, I met with software companies and it would amaze me how they would work through every detail of the user experience but forget to think about sales.

I would tease them that even if they developed the product to be “perfect” they couldn’t just cut a hole in the wall of their building and hope people would drive up to purchase like at McDonald’s. Actually, quite the opposite, good product development begins with sales by integrating customer feedback early in the process.